VUCA is a phenomenon that describes the global situation since the cold world war is over. In this term each letter stands for a specific aspect:
- V = Volatility.
The nature and dynamics of change, and the nature and speed of change forces and change catalysts.
- U = Uncertainty.
The lack of predictability, the prospects for surprise, and the sense of awareness and understanding of issues and events.
- C = Complexity.
The multiplex of forces, the confounding of issues, no cause-and-effect chain and confusion that surround an organization.
- A = Ambiguity.
The haziness of reality, the potential for misreads, and the mixed meanings of conditions; cause-and-effect confusion.
What can you do – in your workplace, in your organization, with your colleagues, with clients – to ease the pain and negative consequences that are implied by VUCA?
I invite you to read on and get to know a few useful counter measures. I call them in reminiscence of the once bold and courageous seven cowboys, the “Magnificent Seven”.
Offer, install and keep on using rituals to enable others to “take a deep breath” from time to time so that they are able to digest new changes and past developments in their very own requested time period. Furthermore, well-installed rituals can support a group or team to improve their spirit and bond strongly.
Identify together with impacted colleagues/clients, what are his/her specific stable zones (behavior that was helpful in the past and will probably be useful in the future as well) and what are his/her instable zones: behavior that is either to be abolished (not desirable anymore) or that is new and needs to be learned/practiced.
Time as a gift and appreciation
In times of stress, excessive media supply and a continuous search for meaning, it makes a difference if you make a conscious effort to reach out to somebody to either lend him an ear or spend some quality time with him/her. Time is a rare and precious good. Used in a clever way, it can serve as an excellent invest for you together with the people who benefit from your gift.
People like customers show a pattern of behavior that is not always easy to decipher. To make it easy for them to get to you, it might be helpful for them if you guarantee a certain availability (doesn’t need to be 24×7) that they can deal with successfully and make use of.
Human beings are dependent on keeping relationships with others. By opening up and keeping relations with many individuals around you, you contribute a great deal to the “Great Network” that is called humanity. And this again makes sure that interaction becomes possible, interaction that always includes a chance of improvement and enjoying life together.
Clarity in communication
Think and rehearse before you communicate. In particular before presentations or crucial interactions it is important for you to consider carefully what kind of messages you want to bring across. A “message” can usually be expressed in a short main sentence including an emotional aspect, e.g. “It is important for us to follow this new process so that we can be successful.”
Follow your heart
This advice may look a little awkward, yet I can prove that – once you have chosen a path to your “heart” of things – you will thereby guarantee stability, predictability and a sense of reliability, both for yourself and all others around you. Reflect in detail on what it is you really want to do and achieve in life, then go for it. Your surroundings will soon realize the passion and power you develop in your actions. People are in general attracted by others who show passion and aspiration. So, if you have found your path and clearly show these characteristics, others will be attracted by you. This will lead to more connectivity and diminished VUCA effects.